where do you draw the line

sometimes when you are trying to help people, you hurt them in the process. all we ever want to do is come to the aid of those who are in emotional turmoil...but there are times it backfires. sometimes being honest ends up causing others pain. it's never to intentionally hurt anyone, but there are times it invariably does. when you are not given the opportunity to explain, the frustration becomes unbearable. so where do you draw the line? don't you wish we had the power to take back those few moments where we may have blurted out those few words that may have changed our lives forever?